Get Inspired!
Check out some of our best-selling products in action!
Looking for the perfect gift for friends, family or colleagues? Give them a Chloe Jade Home gift card!
Make their day, and let them choose from our wide variety of stunning home furnishings and accessories.
Terms & Conditions:
Our Gift Vouchers are sent electronically on the date you specify to the email address given. Payment for the gift voucher will be charged on purchase not on the date of issue and are valid for 12 months from issue. The value of the gift voucher is your choice.
Confirmation of the Gift Voucher will only be sent to the purchaser once the order is confirmed by Chloe Jade Home. Gift Vouchers can only be cancelled by the purchaser within 24 hours of purchase and will not be valid until confirmation email received. Unwanted Gift Vouchers can not be returned and voucher codes can not be used to purchase another gift voucher.
Items bought using gift vouchers can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and a new gift voucher code will be issued. When a new gift voucher is issued it will expire on the same date as the original gift voucher.
If you spend more than your gift voucher value you can pay the additional money at checkout, if you spend less than the gift voucher value you will have a credit balance to use later using the same voucher code.
You may purchase more than one gift voucher at the same time.
Using your gift voucher is easy just login to your account then enter your unique code at checkout. If you do not have an account you will need to register first to redeem this.
Please note that our current delivery time is around 10 business days. Due to closures in our supply chain over the Christmas and New Year period, all orders will be dispatched starting in January. We appreciate your understanding and patience during this time and are committed to getting your orders to you as soon as possible in the new year.
UK (Excluding N Ireland)
- Nationwide Delivery (5-7 business days) = £4.99
- Larger items (such as side tables) are delivered within 6-8 business days = £6.99
Northern Ireland & Channel Islands:
- Offshore Delivery (5-7 business days) = £9.99
Rep of Ireland
- £9.99 ( 6-8 business days)
- Our maximum order value for EU is currently £135. If you wish to place an order over £135, please place more than one order.
Pre-Orders
- The delivery timescale for pre-order products will be situated in the description of the relevant product.
We accept returns for whatever reason. Whether it’s the wrong size, or doesn’t suit your house, that’s not a problem. You have 21 calendar days to return your order from the date you received it. To process your return please email hello@chloejadehome.com.
Return address
Chloe Jade Home
Unit 2, Wolfe Close
Parkgate Industrial Estate
Knutsford
WA16 8XJ
To maximise the effectiveness of your reed diffuser, ensure you regularly flip the reeds to disturb the fragrant oil and enhance the scent diffusion in your space.
Placing the diffuser in high-traffic areas promotes better airflow, while using plenty of reeds creates more pathways for the scent to travel.
Top up the oil when needed for consistent strength, and adjust the number of reeds based on your desired scent intensity.
Avoid small rooms and areas with limited airflow, as this can cause the fragrance to become overpowering.
Experiment with the number of reeds based on your diffuser brand, desired scent strength, and room size, typically ranging from 10-12 sticks for optimal diffusion.
Check out some of our best-selling products in action!
"Just received my beautiful diffuser I love it - the smell is amazing and much bigger than I thought it be which is good definitely recommend this product and company"
Great service. Order arrived quickly and items received are great quality! Very happy with the purchase!
Exceptional service this company provides and the customer service is excellent. I would highly recommend. I will be buying a lot more from them!
We pride ourselves on excellent knowledge of our products which gives us the ability to best serve our customers. We only work with the best suppliers and all our products are carefully selected to ensure our customers will only receive the highest quality home accessories that will last for years to come.
Check out our most frequently asked questions. Have other questions? Please email support@chloejadehome.com and we'll be in touch right away.
We aim to process, dispatch and deliver all orders within 5-7 business days of an order being placed.
For larger items such as side tables, the delivery time is 6-8 business days.
Absolutely! We are thrilled to announce that Chloe Jade Home now offers international shipping to selected EU countries. No matter where you are within these regions, you can enjoy our beautifully crafted home decor and accessories.
We accept returns for whatever reason. Whether it’s the wrong size, or doesn’t suit your house, that’s not a problem. You have 21 calendar days to return your order from the date you received it.
Once you reach checkout, there will be a text box on the right which will let you enter the discount code.
The easiest way is to message us via our live chat function, or via our instagram page @chloejade.home. Alternatively, you can contact us through the contact form on our site.
The easiest way to modify an existing order is to email us at support@chloejadehome.com. We’ll be happy to help.
You can sign up to our newsletter, and follow us on instagram @chloejade.home
We currently operate online only. However, we have a showroom currently in the works that will enable you to visit us in person. If you’d like to see more pictures or videos of any of our products, send us a message and we’ll get them over to you!
To make a return, please send your item to the following address: Chloe Jade Home, Unit 1 The Warehouse, Ash Street, Northwich, CW9 5LL. Please attach a note containing your order number so we can identity your return.