Delivery Information

 

Currently delivery is only available for Mainland UK. All orders are processed and dispatched within 1 business day of your order being placed.

 

All orders are either shipped using Parcelforce’s express 48 delivery service, or using royal mails tracked 48 service which often takes 2 business days (maximum 3 business days) to reach you.

 

Our delivery prices are split in to 3 different rates depending on the size of the item ordered. These are: small, medium and large.

 

*All services are tracked. Tracking information will be provided at the earliest possible time.

 

Delivery rates are as follows:

 

UK Mainland:

 

  • £4.99 for small lightweight parcels within the Royal Mail small parcel dimensions (2 business days)

 

  • £6.99 for medium parcels (2-3 business days)

 

  • £12.99 for large items (2-3 business days)

 

Delivery Terms:

 

We work closely with our couriers to ensure you receive your items as quick as possible. As our delivery service is outsourced to external couriers (Royal Mail & Parcelforce), we cannot guarantee that your order will arrive in the time stated at checkout. During busy times e.g Black Friday & Christmas, there may be some slight delays in delivery times, although we will do our very best to ensure this is not the case. 

 

You will receive a links from the courier prior to your delivery being attempted, you can use this link do adjust your delivery options, such as changing the date, or providing a safe place.

 

For information regarding returns, please see our returns policy at the bottom of the web page. For any additional info, please email us at hello@chloejadehome.com.